Testimonials & Reviews
Oasis Women's Wellness Center
Board Certified OBGYNs located in Atlanta, GA
Oasis Women's Wellness Center always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 101 reviews with an average rating of 4.86 out of 5 stars. Please read what others are saying about Oasis Women's Wellness Center below, and as always, we would love to collect your feedback.
Insley D.
Submitted 10/17/24
I allowed this office to perform a hysteroscopy on me, but almost canceled due to the sheer carelessness and disrespect displayed by the office staff. My first appointment was in August and I had to pay for 4 visits and spend $500 before I was ever placed on the schedule for the “correct” procedure. The issue was with an IUD that was placed by another doctor. It’s extremely painful and I shed several tears in this office because of incorrect placement. Regardless of my first-hand account, the doctor refused to move forward without having me come to the office (and pay) to review my ultrasound records - not even to get in the stirrups.
After the initial 2 visits, I attempted to expedite the process (chased down both doctors to make sure they were actually communicating, so I wouldn’t waste money on a 3rd empty visit). The day of the 3rd appointment I called to make sure the records arrived. I was told they were received and that my appointment would go on as scheduled. Reality: I waited 3 hours before being seen because they still weren’t there. My half day off turned into a full day of money lost. The receptionist admitted that she lied to get me into the office, but was “glad it all worked out”. She then scheduled my IUD removal and I returned for yet another appointment. The next was even less fruitful, as the visit was scheduled without consideration from their technician, so I got there and was told no one was there to do the procedure, and I would have to wait another month before I could be seen. I cried, but said okay and the appointment was set for early October. This time, it would be coded as a hysteroscopy rather than an IUD removal because it couldn’t be easily removed.
The day before,n o one sent instructions, called to confirm, or even see if I still wanted the procedure done. Brenda the receptionist was condescending and disrespectful when I called to get these pieces of information and seemed very inconvenienced once she realized who I was on the phone. This was somehow a relief after she acted like she had never heard my name or the details of a procedure that was just 18 hours away.
I did let her know that I didn’t feel great about moving forward with the hysteroscopy because of my experience and that I was frustrated by the lack of communication. It just felt like they weren’t invested in my care nor were they concerned for my time, but I was in a pinch. Instead of listening to my concerns to assuage me, she overtalked me and placed me on hold while I was mid-sentence. Horrible bedside manner, Brenda!! It is also worth mentioning that Brenda said a biopsy might not even be performed during the hysteroscopy (that’s literally what the procedure is for - not removing IUDs), but that the doctor would visually determine whether she would do it on the spot. Why code and bill for a procedure that may not be performed? It costs $600 - you kind of owe it to me to do the due diligence if you’re already going all the way in my cervix, but she said there are no guarantees. I guarantee they’ll take my money before I have a chance to even sit down in the lobby, though.
Let’s say the quiet part out loud. I signed up to go to THIS doctor and waited several months for an appointment thinking that my needs were going to be taken seriously and that I’d be treated with respect because the doctor/staff is a Black woman and so am I. The truth is that this is the most hostile experience I’ve had with ANY doctor’s office. Ever.
If I were to cancel the appointment, I feel like I would’ve gilted myself out of the care I needed, and have been begging multiple doctors for, over the last year. Every interaction with the doctor and staff felt like a negotiation rather than me simply explaining my experience and exploring solutions together. I’m typing this the day before my procedure, wondering why I’m letting them do this to me and whether it’s even safe. I’m praying that whatever happens tomorrow doesn’t affect my fertility long-term, but I will certainly NOT be visiting this office again.
Update: On the day of the appointment, I instructed the doctor to be sure to take samples for the biopsy, as I had already paid associated costs. It only makes sense to do the actual procedure I’m being charged for, rather than just having the IUD pulled out. After about an hour of fishing for the device, she of course forgot, then waited until I was off the table to ask if I wanted her to start over, so the sample could be taken. Obviously, I didn’t want to have anyone pass my cervix again that day, so I said no thank you and was instructed to get dressed. No one came back to check on me so I proceeded to the checkout desk to see if there was any follow-up appointment or instructions. Nobody came, so I had to go to the front desk to ask if it was okay to leave. The receptionist called the doctor and she sent the very nice Hispanic nurse to console me. The sweet lady gave me a hug and that was it. No aftercare. I will never EVER go here again - you couldn’t pay me.
Kelsey D.
Submitted 10/02/24
Dr. Gates is amazing! Makes me feel comfortable during my visit and is also very informative.
Shanquisha G.
Submitted 08/12/24
Dr. Gates is always helpful and easy to talk too . She makes you feel comfortable and addresses all your concerns . She’s definitely one of the best doctors I have had . The office staff is also great ! I can’t remember the name of the young lady that assisted her today but she was great as well . She was telling me about her brother’s surgery and my prayer is that he made it through with no complications and have a speedy recovery . Thank you Oasis Women Wellness !
Joycelyn L.
Submitted 07/16/24
I have been going to Dr. Gates for about three years now and she and Dr. Welch are wonderful doctors who really care about their patients. They are so knowledgeable and they strive to answer all of your questions. I have and will continue to recommend them to friends and family. I'm moving to another state and I'm really going to miss them and all the ladies in the office.
Trishana S.
Submitted 06/28/24
Dr. Welch is an amazing OBGYN. From the start she was very informative and welcoming! It has really been a pleasure working with her and making my pregnancy journey more educational/enjoyable!
Ksenia S.
Submitted 06/13/24
Dr. Welch is a fantastic OBGYN
Stephanie F.
Submitted 06/07/24
I've been going to Dr. Gates and Dr. Welch for 2 years now. Absolutely love them and the staff!!
Trisha D.
Submitted 04/25/24
It was a great visit and learned a lot
Yaricksa E.
Submitted 04/18/24
Dr. Welch is one of the best DR’s I’ve come across in many years. Throughout my entire pregnancy, she’s put my mind at ease with her knowledge and patience. Dr. Welch as well as Dr. Gates and the entire staff is professional and courteous with excellent bedside manners. During my labor, There was a little hiccup towards the end.. but seeing Dr. Welch gave me a sense of easement knowing that all would go well. The Nurses in the L&D department at Piedmont Atlanta were also attentive and professional from beginning to end! Dr Welch did an amazing Job with my son’s Circumcision. Overall I had nothing but an amazing experience, my family was very pleased. I found Oasis Womens Wellness on ZocDoc.
Crishna F.
Submitted 04/11/24
My favorite OB
Crystal C.
Submitted 04/03/24
First time visit and made me feel safe and I welcomed. I do recommend.. All black staff, dope women... I appreciate you
Shakesheonna M.
Submitted 03/20/24
I would recommend Dr Gates office! The staff was friendly, the office was clean and the the was timely! The phlebotomist was the best!
Veronica D.
Submitted 02/28/24
Dr. Welch is extremely personable and thorough. I am a new patient and did not feel rushed. She took enough time to chat with me before the exam and addressed all of my concerns. Great bedside manner.
Deeana Y.
Submitted 02/24/24
I am a newer patient to Oasis, and I have nothing but great things to say about the staff and environment at Oasis. Everyone has been so friendly. The Dr and Nurse Practitioner took the time to answer my questions. I didn’t feel rushed. I felt like they really listened to my concerns and gave great advice and wisdom. I also loved the environment. The set up similar to a spa and it felt so welcoming. I would absolutely recommend this Dr’s office to anyone.
Waki C.
Submitted 02/17/24
My experience with Dr. Welch and her office team is always amazing. I appreciate everything they do.
W. Campbell
Tyra J.
Submitted 02/14/24
I read several reviews on Dr. Gates prior to scheduling my appointment. I was needing to find a new OBGYN and every review made me feel more and more comfortable. Once I arrived to my appointment, the waiting area feels nothing like a doctors office and I love that. Everyone was so kind. It was not packed so I did not feel like my appointment would be rushed. Literally everyone was so nice. My experience was great and I believe I made the right decision. 10/10 recommend.
Makyla R.
Submitted 01/24/24
This was my first visit with her she was very knowledgeable and answered all of my concerns while making me feel comfortable. I would recommend her to any one
Jenay H.
Submitted 01/10/24
Absolutely love Dr. Gates and team—kind and professional!
Oluwaseun O.
Submitted 01/04/24
Dr. Welch for ALL my OBGYN needs!
Fernanda L.
Submitted 12/25/23
The clinic is very clean and all the ladies are extremely polite and professional! Dr. Gates is very attentive and a great professional! Would 100% recommend it to a friend.